FAQ

Can I return my mug?

Unfortunately returns are not allowed. Due to the customization of each mug, we will not be able to accept returns.

Will there be a shipping confirmation once the order is placed?

We will update you with a tracking number through email approximately 1-2 days after the order is placed.

 How long does shipping take?

We source our products globally to allow us to find the best variety of products, at competitive prices. Shipping usually will take between 10-21 days. At the most it will take 30 days. However, usually they ship to you very quickly.

Please note that due to the COVID-19 situation, all shipments are delayed.

I ordered multiple items, why did I only receive one?

We have multiple manufacturing sites, some of which only focus on creating specific items. Due to this, it is possible that you may receive an item separately from the rest of your ordered products. Please rest assured if all items from your order do not arrive at once, the rest of your order is on its way!

Do you ship internationally?

Yes! We ship worldwide.

How can I contact you?

You can contact us by filling in the contact form on our website and we will get back to you right away!

Will you be adding more products?

We are focused on sourcing the best products our customers, as a result, we are constantly researching and adding new quality products to our store.